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Navigant Technologies

Navigant Technologies

by Navigant Technologies

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Description

Provide consistent, and seamless Customer Experience through an Omnichannel Contact Center using Inaipi cloud

Designed for the enterprise contact center needs, Inaipi Cloud, is powered by Avaya’s Contact Center Platform. It offers a comprehensive, integrated, and open Cloud architecture with scalability, security, and in-depth analytics across the customer journey, delivering a simplified and flexible cloud experience. Inaipi Cloud offers a seamless path to the cloud with some of the best customer experience support tools from one of the industry leaders.
 

With Inaipi Cloud, Organizations can leverage Omni Channel Capabilities, improving their Customer Relationships and Satisfaction for Business Growth. Also, letting organizations gather insights into Customer Needs and Behaviors to Reduce Churn and understand their customers better.

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