Online reviews are vital to the success of local businesses.
Did you know that a rating increase of a single star can boost your revenue by 5-9%?
Customers look at Google reviews, Yelp reviews, and on other platforms to make informed purchasing decisions. If your local business doesn't have some, you might be losing business. It is a Business Risk. A risk that you can avoid easily.
Together with the Customer Voice business tool, you'll find an easy way to get in touch with clients and boost your review star score. It allows you to:
Use happy customers to win new customers.
Leverage the voice of your brand champions to improve online word-of-mouth.
Collect feedback to improve your company’s image in the eyes of customers and Google.
Ensure you're giving customers what they need and expect.
Shine in Local search.
Favorable ratings are a major contributor to a Business ranking on Google.
Businesses can quit wasting money on various marketing expenditures for example Facebook, Google advertising & increase revenue by accumulating positive reviews. Build your foundation first before you begin advertising.
The average consumer reads at least seven reviews before trusting a local small business.
Moreover, 73% say that these reviews should be written over the previous three weeks to be applicable.
Gain the confidence of your customer by collecting reviews.
Founder & CEO (Investor, Creative Partnerships with SMB)
My favorite thing to do is to help SMB companies grow and scale and to see them succeed